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Privacy Policy Softacus AG


Effective date: 10 January 2020




This Privacy Policy of the Softacus AG (we, us, our) is designed to regulate the privacy matters of the Softacus.com (Website) and is based on data protection principles and requirements adopted by virtue of European General Data Protection Regulation 2016/679 (GDPR). This Privacy Policy may be updated from time to time and you will be informed about any such updates. More details concerning the collection or processing of Personal Data may be requested from us at any time.

  1. PERSONAL DATA means data allowing to identify natural person directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, etc.;
  2. PROCESSING means any operation or set of operations that is performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation or destruction;
  3. DATA SUBJECT is an identified or identifiable natural person who can be identified, directly or indirectly, based on particular Personal Data.
  1. The Softacus AG shall be considered data owner and data controller in relationships with Data Subject. We acknowledge the privacy of natural persons and make efforts to protect them against any unlawful Processing by applying relevant technical and organizational measures to protect Personal Data of natural persons in accordance with the effective legislation. Although we will make efforts to ensure safe Processing, we cannot guarantee it to be 100% secure and risk-free.
  2. We do not Process any Personal Data through our Website, except when Data Subject decide to contact us and provide data on its own discretion. When this happens, Personal Data is collected on the basis of consent or legitimate purpose. We do not use cookies or similar technologies on our Website. We do not automatically process personal data. We do not transfer or sell Personal Data collected through our Website.
  3. Personal Data is processed at our operating offices and in any other places where the parties involved in the processing are located.
  4. When Data Subject decide to provide us with Personal Data, we process it in a way that assures appropriate level of security, including protection against unauthorized Processing, destruction, accidental loss, or damage. We apply suitable organizational and technical measures under industry standards and in compliance with the following principles: (a) lawfully, fairly and transparently; (b) Processing is specified, explicit and only for legitimate purposes; (c) Processing is adequate, relevant and limited to necessary purpose; accurate and kept up to date; limitation of the storage for periods not longer than necessary; (d) Processing is held in a manner that ensures appropriate security of the Personal Data.
  5. We apply following principles in order to protect your privacy: (a) we will not sell or lease your Personal Data to third parties; (b) any Personal Data that you provide to us will be secured with industry standard safety protocols and technology.
  6. Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


  1. Rights of the Data Subject


  1. Right to rectification. Data Subject has the right to request to rectify, without undue delay, any incorrect data pertaining to the respective Data Subject.
  2. Right to limitation of processing. Data Subject can limit the use of Personally Data collected.
  3. Right of access. User may request a copy of Personal Data collected during use of Website.
  4. Objecting to or restricting the use of Personal Data. Data Subject can ask to stop using all or some portion of Personal Data or limit use thereof by requesting its erasure as described above or sending a request at This email address is being protected from spambots. You need JavaScript enabled to view it.
  5. The right to lodge a complaint with supervisory authority. User has the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where Data Subject resides, work or where the alleged infringement has taken place.
  6. The right to data portability. Data Subject can receive Personal Data in a machine-readable format by sending respective request at This email address is being protected from spambots. You need JavaScript enabled to view it.


  1. Execution of rights


  1. Upon Data Subject request, we will provide the information free of charge. However, we may charge a reasonable fee if Data Subject request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with Data Subject request in these circumstances.
  2. Data Subjects exercise their rights by filing a written request containing as a minimum the following information: (1) name, postal address, email address and other data allowing identification of the respective natural person; (2) description of the request; (3) signature, date, correspondence address and mobile number.
  3. The filing of the request is free of charge.
  4. Upon filing of a request by an authorized person, the notarized power of attorney must be attached to the request.
  5. In case of death of the natural person, his / her heirs exercise his / her rights and the certificate of heirs shall be attached to the request.
  6. We will review and pronounce on the request within 1 month as of its filing. This period may be extended by further two months, if necessary, for example, if Data Subject request is particularly complex or when Data Subject have made a number of requests. We will inform Data Subject as to any such extension within 1 month as of receipt of the request, stating the reasons for the delay.
  7. We will provide an answer to the requesting person taking into account their preferred form for the provision of the information (orally or in writing - as a hard copy of electronically).
  8. Where data do not exist or law forbids their provision, access of the requesting party to such data is refused.
  9. If the requesting party is not satisfied with the response received and / or believes that their rights related to Personal Data protection were violated, they are entitled to exercise their right to

We do not knowingly Process any Personal Data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with Personal Data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..



Our Website contains links to other websites, services, and web addresses. This privacy policy applies only to our Website, not those external websites, services and web addresses that we link to. We are not responsible for these external websites and services and their privacy policies, practices and compliance with law.

  • Information for DATA SUBJECT:

Contact details for Data Controller

Country: Switzerland

Address: Löwenstrasse 20 8001 Zürich

Telephone:  +41 43 5087081

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..




Softacus AG

Löwenstrasse 20
8001 Zürich
E-Mail: info@softacus.com
Tel.: +41 43 5087081
Fax: +41 43 344 6075 

VAT: CHE-108.817.809 MWST
D-U-N-S® Number 486800618


Softacus GmbH

Westendstrasse 28
60325 Frankfurt am Main
E-Mail: info@softacus.com
Tel.: +49 69 34876544
Fax: +49 69 5830 35709

VAT: DE301903892
D-U-N-S® Number 313482703


Softacus s.r.o.

Křídlovická 351/47A
603 00 Brno
Czech Republic
E-Mail: info@softacus.com
Tel.: +420 530333482
Fax: +41 43 344 6075

VAT: CZ07286333
D-U-N-S® Number 496165108


Softacus s.r.o.

Tatranské nám. 3
058 01 Poprad
E-Mail: info@softacus.com
Tel: +421 911 083 612
Fax: +41 43 344 6075

VAT: SK2121388148
D-U-N-S® Number  2121388148


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